New & Improved HelpDesk & Knowledge base

Updated: Mar 23

We are replacing our Help Desk system here at ApiHawk/Billia.

Some of you are already aware of these changes and some of you may not be, but we've changed our HelpDesk software.

The new HelpDesk has integrated Knowledge base, which means all Billia related articles can be easily accessed all over the world.

You can access the new Helpdesk from both websites: & when click on the "Help" menu in the header.

All emails send to support [at] will be automatically converted to tickets. This will guarantee better traction of all requests and responses.

Do not hesitate to contact us if have any questions regarding your Billia deployment or generic "hosting" world question :)

18 views0 comments

Recent Posts

See All

Stay Connected

Stay up-to date with the latest news and updates

Thanks for submitting!



© 2021 by ApiHawk Ltd.

Billia is all-in-one Billing & Automation software for digital service providers, developed by the software company: ApiHawk Ltd.

Located in the ❤️ of Europe,  we are specialised in the development of high-tech managing solutions for Service Providers, Hosters,  Domainers, and Telecoms.



Support Email -

Sales Email -

Support - +359 (876) 533499

  • Facebook
  • LinkedIn